They Came Even Though I Was Not Able to Respond…

I would like to tell you some things about having a medical alarm system. I had heard about them for years but never thought about getting one. My son and nephew changed my mind, they said, “You are getting one!” My nephew contacted Around the Clock Medical Alarms.

When I called them, they explained all that it could do for me, so I decided to take it. Just to let you know, I consider them wonderful friends now.

A few weeks ago, I went out the back door onto the patio, started back in, and the door was locked. Here I was out without a coat and it was a cool morning. I know all other doors and windows were locked. I pushed the button on my Medical Alert, but couldn’t hear them answer. I thought it doesn’t work…. I ran to my neighbor across the street, she came to the door and wanted to know what I was doing out there. I said, “I’m locked out of the house”. I went in to call my nephew, who has keys, and had just sat down when I saw a truck with 2 men pull up in front of my house. Out I ran home. The men wanted to know if I lived there. I said “yes, and I’m locked out!” They were from the Rescue Squad and had gotten a call from my Medical Alarm that something was wrong at my home, since I didn’t answer them back. In just a minute here came the ambulance, but it wasn’t needed. Thank goodness. They got my storm door unlocked and I was able to get back in my house. I wouldn’t do without my Around the Clock Medical Alarm. ~ Lou K., Missouri

Around the Clock Medical Alarms — Peace of Mind at the Push of a Button.

Personal Emergency Response Systems (PERS) allow you to live the independent lifestyle you want.  Around the Clock Medical Alarms’ medical alert systems provide you (and your loved ones) peace of mind at the push of a button.  Our response center staff is available 24 hours a day to respond to emergent, or non-emergent, calls.

Around the Clock Medical Alarms’ medical alert systems help thousands of people regain the sense of independence they once enjoyed, by providing the most comprehensive personal emergency response systems available.  Around the Clock Medical Alarms’ emergency medical alarm service possess all the features of other popular systems on the market.  However, our unique two-way speaker picks up sounds that others don’t, meaning that no matter where a subscriber is when the panic button is pressed, our operators will be able to communicate with them and send help quickly.

Senior alarms grant independence to those at risk for injuries and accidents, allowing many to continue living at home, when they otherwise wouldn’t be able.  Family and friends are also given the freedom to leave their loved one alone, with the reassurance that they will be contacted immediately, if an incident occurs.  Medical alerts offer a great sense of relief, providing a way for trained medical professionals to be notified of an incident – simply at the push of a button.

If you have questions, feel free to contact us at 1-877-449-5566 or 573-334-SAFE (7233) or email info@aroundtheclockmedicalalarms.com

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Personal emergency response system in South County MO: Senior Falls

Why A Medical Alert System Is Worth Taking Seriously

Did you know that 1 of every 3 seniors, aged 65 or older, will have a fall this year? Do you know that 80% of all falls occur within or immediately around a person’s home? Have you (or someone you know) fallen and laid there for hours or days, because you were unable to get help?

These questions give great concern to Linda Bass, as long-time southeast Missouri resident and owner of Around the Clock Medical Alarms.

In 1972, Linda’s mother died and she was “adopted” by her retired grandparents. This situation is more prevalent in today’s society, but was unheard of at that time. As the primary caregiver for her grandparents, Linda lived the same challenges that families face today in helping to care for their aging loved ones. She has worked her entire adult life in the medical field by working in various capacities in hospital settings and medical offices, was owner of Comfort Keepers in Cape Girardeau, MO from 2000-2005, and was a marketing representative for two local hospice agencies. It is obvious that she has a special affinity for the elderly.

“I know that I worried when my grandparents did not answer the telephone, because my mind always went to the unthinkable….”, states Bass. In 2012, her father-in-law suffered from COPD and heart issues. Again, she found herself facing those same kind of fears, because he was alone during the day. “What if…worried me!”

After exploring the local options available, she found that none could meet her dads needs. Due to the size of the pendant, she knew he would not wear it. additionally, she found that some providers have limited service areas. “That,” says Bass, “is when I decided to explore other options and eventually started Around the Clock Medical Alarms. I needed to feel security that Dad was okay to be alone while I was at work. A medical alarm could help me to feel better about that situation.”

According to Ruth Dockins, previous public information director at Aging Matters, (formerly Southeast Missouri Area Agency on Aging), “If you live alone or are concerned about elderly loved ones who still live at home, a medical alert system is worth taking seriously. The thing I would look for is one where you didn’t have to sign a contract”, she says. “One where you can pay on a monthly basis and there is no contract and no hookup fees. One where I could just bring into the house and turn it on. I would want one that was answered by a live person.”

Around the Clock Medical Alarms is just what Linda and Ruth ordered. Since they are a nationwide provider, they can help anyone, anywhere in the U.S. and have rate plans to meet any budget. NO contract means that it can be used on a short-term basis — even post operatively! “No one has a time ticker or a crystal ball,” muses Bass. “So, how can an elderly or ill person be asked to commit to a 3 year contract? This is just unreasonable!”

Bass concludes, “My goal is to help provide my clients (and their families) the peace of mind knowing that help is available at the push of a button  — 24/7, 365 — Around the Clock.”

 

If you or an aging loved-one are considering choosing Medical Alarms in St. Louis MO, please contact the friendly staff at Around The Clock Medical Alarms.
Call Us: 877.449.5566

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Senior Care Spotlight: Medicare Open Enrollment

Medical Alarms in St. Louis MO: Healthcare Solutions

Medical Alarms in St. Louis MO: Healthcare Solutions

This Medicare open enrollment is quite different, to say the least…. Years ago, I drove from the “big city of St. Louis” down I-55 to rural southeast Missouri to meet a prospective client on his farm – I thought we’d discuss business in his home. When I arrived, he looked at my high heels, tossed me a pair of boots, and said, “C’mon!” I asked where we were going and he said, “The cows don’t milk themselves.”

OMG! There were so many cows – really, only about eight. He showed me what to do and I proceeded to milk cows as we talked about everything under the sun until he said, “now ain’t ya going to talk to me about long term care insurance?” I had forgotten the reason I was there!

This customer, now a client for over 20 years, taught me so many life lessons that day and in the years to come!

I spoke to him yesterday, now 85-years-old, and he said he’s been thinking about moving into Assisted Living and wanted to ask me questions about how his long term care policy would pay.

This year’s phone review of his Medicare and LTC wasn’t the same as being with him on his farm, with the cows, wearing “my” boots, and sitting on a barn stool next to each other with a cow in between.

I was missing the connection of our pre-COVID lives when I happened to see the following article:
https://www.cnn.com/2020/10/15/world/cows-cattle-communication-scn/index.html that reminded me of my own experience so long ago. I agree with the cows, I would rather cow-MOO-nicate too!

In closing, I would recommend that everyone re-evaluate their personal situation during Open Enrollment.  Sometimes seniors feel that their only option is to move out of their homes into an Assisted Living Facility, like my farmer friend.  When you are considering making changes to your health benefits or living situation, due to physical changes or health concerns, consider the benefit of a Personal Emergency Response System.  Now is the perfect time to determine what is best for your current situational needs.  Like insurance, a medic alert is something that you put in place and hope you never have to use it.  Several years ago, we set up my parents as clients of Around the Clock Medical Alarms.  My mother has since passed away, but Dad is still a customer.  The protection from their service, makes us both feel better knowing he is never alone and IF he needs help, he can get help — “Around the Clock.”

Guest Article Contributed by:  Diane Finnestead, MAT, Ed. S.
Health Benefits Consultant, Healthcare Solutions Team; Health and Dental Insurance Broker
314-302-5743 www.dianeinsurancestl.com
Serving clients in Southeast Missouri for over 20 years. Her clients are ages 0-103. She’s a Broker of over 70 companies specializing in Medicare, Health insurance, long term care, and life insurance.

If you or an aging loved-one are considering choosing Medical Alarms in St. Louis MO, please contact the friendly staff at Around The Clock Medical Alarms.
Call Us: 877.449.5566image

 

How to Choose the Right Personal Emergency Alarm System

Personal alarms have come a long way because of the advances in communication technology. This might be the perfect solution for your senior. Finding the right system means looking at all of the various specifications, features, and behind the scenes details involved. These are just a few of the different parts of the system you want to think about as you decide on the right one.

 

Medical Alert in Dexter MO: Right Medical Alarm

Medical Alert in Dexter MO: Right Medical Alarm

 

 

Look at the Features Offered with Each Personal Emergency Alarm System

Different types of personal alarms offer a variety of different features. Some offer simple emergency alert assistance, while others also offer automatic fall detection. Other services also can offer check-in services, which involve calling your senior and monitoring how she’s doing. It’s important to check which features are available and compare those with what your senior needs most.

 

Double Check the Specifications, Too

It also helps to know where your senior is likely to be when she wears the device. If she’s at home, she may only need a device that works with a base system. If she’s on the go a lot, then a device that uses cellular technology might be more appropriate. For seniors with mobility concerns, fall detection is a good idea, but so is a waterproof device that can be worn in the shower.

 

Ask about Response Times and How Emergencies Are Handled

Something else to consider is how emergency calls are routed and what the procedure is on the dispatch side of the personal alarm system. You’ll want to know details about average response times as well, because that helps you to get an idea whether this is the type of system your senior needs. If there are other monitoring features, it’s also a good plan to ask for details about how those work.

 

Find Out What Other Information Is Necessary

There may be additional information that emergency dispatchers need to have on file for your senior, so it may be a good idea to ask about those details. Finding out whether there can be an emergency contact list on file is one of those details. Dispatchers may also need basic information about your elderly family member’s health in order to know what sort of help they need to send if she’s unable to talk.

With a personal emergency alarm system, your senior may feel more confident than she has in a long time. If an emergency should arise, she’ll be able to call for help quickly and easily.

 

If you or an aging loved-one are considering choosing a  medical alert in Dexter MOplease contact the friendly staff at Around The Clock Medical Alarms.               
Call Us:  877.449.5566

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How Do Medical Alarms Work?

Medical alarm systems look complicated and they have a very important job. They’re all about keeping your elderly family member as safe as she can be, but they’re not nearly as difficult to use as you might expect.

 

 

The Hardware Is Simple and Easy to Use

It’s easy to believe that medical alarms would be complicated pieces of equipment. After all, they can do so much for your senior. But they’re a lot simpler and easier to use than people tend to expect. There’s usually a base unit, which may also serve as a charger. Then there’s the medical alarm itself, which usually only has one large button and may have a speaker on the unit itself. Usually, the alarm can be worn as a pendant or on your senior’s wrist.

The System Uses Modern Technologies

As simple as the hardware looks, there are plenty of complicated technologies at work on the inside. The devices involved in medical alarms use landlines, LTE/5G cellular technology and GPS to help with real-time monitoring capabilities. This allows emergency services to pinpoint your senior’s location if she’s unable to tell anyone where she is. The radio frequencies enable the wearable portion of the system to communicate with the base system, giving your senior freedom of movement.

Some Features Are Automatic

In order to alert the system that your senior needs help, she only needs to press the button on the wearable unit to contact operators who can send help her way as soon as possible. But all that technology means that some of the features that ensure your senior’s safety are automatic. Fall detection capabilities use gyroscopic technology to automatically detect a potential fall and then alert operators to send assistance.

Medical Alarms Offer Peace of Mind

The biggest reason for you and your elderly family member to seriously consider medical alarms is that they can offer a great deal of peace of mind to both of you. This is especially important if she wants to age in place for as long as she possibly can. This is one more way for you to help her to be as safe as she can be while still maintaining her independence.

Take a closer look at what medical alarms can do for your senior. They’re an incredible tool to have as part of your elderly family member’s toolkit. They can also help her to meet some of her biggest goals.

 

If you or an aging loved-one are considering choosing Medical Alarms in Sikeston, MOplease contact the friendly staff at Around The Clock Medical Alarms.             
Call Us:  877.449.5566

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Medication Dispenser in Cape Girardeau MO: Senior Independence Tools

Seven Tools to Help Your Senior Live Independently

 

One major goal for plenty of aging adults is to remain as independent as they can for as long as possible. That’s a lot easier with the right tools.

 

 

Kitchen Tools

Cooking is a lot easier when your senior has the right tools. Opening jars and cans might be more difficult now than it used to be, so using an automatic jar and can openers can be a huge help. Automatic shut-offs for the stove burners and spillover prevention lids can allow your senior to keep cooking for longer than she might have thought she could.

 

Medication Dispenser

Managing medications can get complicated, especially when your elderly family member takes several different medications, possibly at different times of the day. According to the American Heart Association, 75 percent of people prescribed medication in America are not taking that medication as prescribed. Medication non-compliance can contribute to complications, so having a tool like a medication dispenser reduces the likelihood of that situation happening.

 

                                                                                    Medication Dispenser in Cape Girardeau MO: Senior Independence Tools

Personal Care Aids

Personal care tasks involve getting dressed, grooming, and handling tasks related to bathing. This is another area where tools abound. Your elderly family member might benefit from things like sock and shoe tools, zipper pullers, and button hooks. You may also want to reconsider things like your senior’s shoes. If she has difficulty tying laces, replacing her shoes with slip-on versions or swapping out the laces for no-tie versions may be a good idea.

Shower Chair

Showers are another area where your elderly family member might be facing some challenges to her independence. Adding a shower chair or bathing bench can be a perfect way to ensure that your elderly family member has the support that she needs to bathe safely. Swapping out her shower head for one with a longer reach can also help.

Grab Bars

Shower stalls, bathrooms, and hallways are great places to install grab bars. In the bathroom, there are versions that use super-strong suction cups that you can install at any height or angle that your senior needs. For more permanent support, it’s a good idea to choose versions that anchor into the studs in the wall.

Doorbell Camera

Whether your elderly family member has trouble hearing when someone is at the door or simply is concerned about answering the door on her own, a doorbell camera can be the perfect answer. These types of systems use a wireless camera to connect your senior’s tablet or smartphone to whoever is at the front door. This is often much easier to manage than going to the door, especially if your elderly family member is safety conscious.

 

“Medic Alert” System

Did you know that people who have a Personal Emergency Response System (i.e. “medic alert”) actually live independently in their own homes an average of 6 years longer than someone who does not have one?  The reason being is that they are able to get help at any time, for any reason, simply by pushing a button — EVEN IF THEY CANNOT SPEAK!  This is important for those individuals who may have a medical condition such as heart disease, diabetes, or epilepsy.  If someone has a heart attack, stroke, diabetic event, or seizure, they may not be able to speak.  When they push their button, our response center will try to establish voice communication with that individual.   If they are not able to do so, they assume the worse, pray for the best, and will send help!!!!  

Your family member may need different types of tools as her circumstances and her needs change. Being aware of the types of tools available out there helps you to stay on top of what she may need.

If you or an aging loved-one are considering choosing a Medication Dispenser in Cape Girardeau, MOplease contact the friendly staff at Around The Clock Medical Alarms.             
Call Us:  877.449.5566

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Medical Alarms in St. Louis MO: National Preparedness Month

September is National Preparedness Month. Do you have an emergency plan?

Emergencies never make appointments. Emergencies do not age discriminate.
Do you know someone who has a medical condition that would warrant the ability to get help quickly in an emergency? Do they struggle with the challenges of everyday living? Are they needing or currently utilizing a home care agency? If so, they are potentially appropriate for a #medicalert.

Medical Alarms in St. Louis MO: National Preparedness Month

Medical Alarms in St. Louis MO: National Preparedness Month


An AroundTheClockMedicalAlarms.com system is with them “around the clock” — so our subscribers are NEVER ALONE!

You do not have to be elderly or falling to be “alarm appropriate!” Many of our clients have chronic health issues, such as Heart Disease, Strokes, Respiratory Disease, Cancer, and/or Diabetes. These conditions would warrant medical attention in a timely fashion. Additionally, they may be living alone, recently widowed, or their children are concerned about their safety and well-being.

Following are four testimonies from our clients who have an emergency plan in place; who are not the typical “elder person who falls.”

~ Judy S., MO
“I just can’t begin to say how pleased I am with the service we have received. My sister has subscribed to your service for almost 2 years now.

It was a difficult decision to make for her, because she is only 49, but having brain cancer, she realized what a comfort it is to her caregivers to know that she is “never alone.”
The local staff is MORE than pleasant, and truly care about all of us, not just the patient, but her loved ones, as well.

Thanks, Around the Clock, for making our lives a little easier during such a difficult time!”

~ Amy B., MO
“When I was going through some health issues, I used Around the Clock Medical Alarms so I would feel safer at home. At the time, I lived alone and was really afraid of what would happen should I have a seizure. Having the button made my situation safer, and I knew I could get help if I needed it with the quick press of a button. I highly recommend their services!”

~ Elizabeth B., MO
“I have Parkinson’s and am not elderly. I waited until falling two times in 10 days to call Around the Clock Medical Alarms. Linda and Les were helpful on the phone and came to my house the day of my call. I feel better prepared that help will be close by when I fall next. Thanks!”

~ Ron W., FL
“I’m 52. I have been diagnosed with MS & Multiple Myeloma and my mobility has become very strained. We have become very worried about being outside the home and even inside my own home. With Around the Clock’s Medical Solutions, my wife and I are now secure in the fact that if needed, they are never more than pushing a button; away from help. Which I needed last week. Linda & Les are extremely kind and professional, adding the ever missing “human element “to everything and everyone they talk to. I highly recommend them for all your medical alarms needs. They are simply in two words; THE BEST!!!”

Statistically, a medical alert type system can enable people to stay in their homes longer, because they don’t become the statistic of someone who has an event and cannot get help for hours … or days.

If you, or someone you know, suffers from a medical condition (that would warrant a fast response during an emergency situation) let us help you to keep them independent AND safe!

 

If you or an aging loved-one are considering choosing  Medical Alarms in St. Louis MO, please contact the friendly staff at Around The Clock Medical Alarms.               
Call Us:  877.449.5566

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Linda Bass Appeared On The Senior Care Industry Netcast with Valerie VanBooven RN BSN!

Episode 49 of the Senior Care Industry Netcast is live!

We were fortunate enough to have Linda Bass, https://www.aroundtheclockmedicalalarms.com/, on our show and she offered some great insight and #advice for other #seniorcare and #healthcare providers.

 

About This Episode:

Meet Linda Bass

Linda Bass, Owner, Around the Clock Medical Alarms

Linda Bass, Owner, Around the Clock Medical Alarms

Around the Clock Medical Alarms – Nationwide!

“Around the Clock”
(24 hours per day, 7 days per week, 365 days per year)
Around the Clock Medical Alarms National Headquarters
Local:  573-334-SAFE (7233)
Sales: 1-877-449-5566
Toll Free: 1-877-449-5566
Fax:  1-573-334-5506
Email:  les@334SAFE.com
Hours of Operation:
Mon – Fri 8:00 a.m. – 5:00 p.m. (Central)
Answering Service available after hours & on weekends to assist whenever your need arises.

Full Transcript:

Valerie VanBooven RN BSN:

This is Valerie Vanbooven with the Senior Care Industry NetCast where leaders with three or more years of experience in the senior care industry share their advice. It’s six questions in nine minutes, so let’s get to it.

In a few sentences, tell us who you are and what you do?

Linda Bass:

Good morning. My name is Linda Bass. I am the owner of Around the Clock Medical Alarms. We are a nationwide provider of the PERS device, which is a personal emergency response service. Basically, it’s the button. We are here to help people to maintain their independence, to stay safe at home as long as they possibly can.

Valerie VanBooven RN BSN:

I know you do a great job with that.

What is the best thing about serving seniors and their families?

Linda Bass:

I think the best thing that I get from my job is the ability to help individuals to maintain their independence, to age in place, to enable them to have the peace of mind that they can stay at home rather than feeling like their only option is to move in with their kids or go to a community.

Linda Bass:

Those things are good, but you know statistically people can live in their homes, on average, six years longer if they have a PERS device. It is very, very important for people to realize the benefit that the assurance they get, the ability to get help in an emergency situation, and it doesn’t necessarily only have to be lights and sirens. It could be they don’t feel good and they want their kids to come check on them.

Linda Bass:

Rather than risk standing to get to a phone to call someone for help and risk falling, they can set where they’re at, push their button and our response center would get that help that they need.

Valerie VanBooven RN BSN:

I can personally attest to this because my husband’s mother had a PERS device for years and years, and I will tell you that if she hadn’t had that she would have been in assisted living or nursing home care a lot sooner.

Valerie VanBooven RN BSN:

Now she’s 86 years old and she is in a nursing home. She has severe mobility issues now, but she was at home with her necklace or her wristband on, and I can say she probably used it over those years maybe three or four times. But those three or four times kept her from having a serious injury, serious fall.

Valerie VanBooven RN BSN:

In a couple of cases, she did need to go to the emergency room, but it wasn’t anything that couldn’t be fixed, and we were so glad that she had a way to get a hold of Charlie’s sister or us or someone to come over and check on her. They really are lifesavers.

Linda Bass:

Absolutely.

Valerie VanBooven RN BSN:

All right. Let’s switch gears for a second and talk a little bit about online marketing because you have a nationwide business, and you have a website and folks can go to your website, which we will put with your video, your interview here, so people can locate you and talk to you about whatever it is that they have questions about. I understand that online marketing can be challenging. We know it’s ever changing.

What has been your experience or your thoughts with online marketing?

Linda Bass:

Well, to sum it up, my grandmother was born in 1909 and she was proverbially always giving words of wisdom, tidbits. One of her favorite things that she said whenever things were just overwhelming was that you had to be a Philadelphia lawyer to understand how to make that operate or to make it work. I feel like that is absolutely true because the rules are constantly changing.

Linda Bass:

My expertise is not in trying to market my business. My expertise is to help people to realize that we’re an option, and to be able to enabling them to get our service so that they can be protected, so that they can get the help they need. To advertise is very important for any business, I don’t care who you are, but it’s difficult to know all the rules and all the guidelines. As I said, you got to be a Philadelphia lawyer.

Valerie VanBooven RN BSN:

Yeah, you do. It’s definitely one of those things where you really want to… You’re an expert at what you do, and we need experts like you everywhere to help people stay in their homes longer. But to be an expert on online marketing is a whole nother full time job, for sure.

Linda Bass:

Absolutely, and kudos to those who have the knowledge and the expertise to do that.

Valerie VanBooven RN BSN:

Okay. Let’s talk about your experience and folks that have maybe made an impression on your career or your life. I’m sure there are other folks out there, whether they’re in the industry or maybe your parents, grandparents, or organizations that you just feel like do a really good job.

Is there anybody you’d like to give a shout out to?

Linda Bass:

Well, I think we’re all a product of our experiences. In 1972, I was six years old and my mother passed away. My grandparents on my dad’s side stepped up and actually took me on to raise. They were both retired and that was unheard of back then. It’s pretty common today. However, back then it was not.

Linda Bass:

As a result of that, my experience with my upbringing and my ability to understand what families go through, it was learned at a very early age. They taught me things that I could never repay them for the knowledge that they instilled in me and the values. But they also enabled me to realize that my calling in life is to help older folks because that’s what I’ve done all my life.

Valerie VanBooven RN BSN:

Nice.

Linda Bass:

I think that that is where we all learn from past experiences that it makes us who we are. My grandparents helped me to become a person that I am so glad because, honestly, I was born in a big city and I was taken away from that environment and put on a 120 acre farm in the middle of nowhere.

Valerie VanBooven RN BSN:

Yeah.

Linda Bass:

Going back to visit friends as I was growing up in that city. I remember one visit with a girl that was my best friend and I was probably about 11 or 12 years old. I went to visit her, ran up to her. She was having a pool party in the backyard. She had an above ground pool and she looked at me and she smoked on a cigarette and looked me up and down and said, “Oh yeah. I remember you.”

Linda Bass:

I felt so uncomfortable, and I looked at my sister-in- law and I said, “Well, it’s nice seeing you again,” and I walked away and as we were walking down the driveway, I looked at my sister-in-law and I said, “I think, Barbara, you need to take me back to the farm.” Because it was an entirely different situation, and I know that had I been left in that environment, I would be a totally different person than I am today.

Valerie VanBooven RN BSN:

You know what? I totally agree. You know what? There’s something to be said about the 120 acre farm. It’s a lot of hard work.

Linda Bass:

Cows, chickens, pigs, horses, we had them all. Garden, we had it all.

Valerie VanBooven RN BSN:

We live in a very suburban community, but our school district is a farming community and the girls are just mesmerized. I mean, we live in a small, very small school district with lots and lots of farms and kids that are raised on farms a lot of them out here. I always tell them, you need to go to somebody’s house and learn what this is like because it’s a lot of hard work, but it’s so rewarding. This is a great life.

Valerie VanBooven RN BSN:

Anyway, I love it that you were raised on a farm. I think that’s amazing. I was the little city girl, but I would go to my grandmother’s house in Kentucky and city girl was afraid of bugs and afraid of everything outside. I got a lot of ribbing for that because I was afraid of bugs.

Linda Bass:

Right.

Valerie VanBooven RN BSN:

Yeah. I love farm life. All right. What piece of advice would you give to other senior care providers out there?

Linda Bass:

Well, I think the main thing that I would like to relay is that we are in this together and our goal is to help senior populous, or those that are ill, to be able to maintain their independence, to stay safe, to live their life in their homes and with the quality of life that they deserve, and integrity.

Linda Bass:

What I would ask is that we work together. When we are with our clients or we hear something that our client says to us regarding a change in their health, or ask them, “Do you need extra assistance? What kind of things do you think you would be in need of?” And relay that to their families, because a lot of times we can be a trusted advisor, but we can also be a confidant.

Linda Bass:

If we reach out to our customers when we are able to speak with them, listen to what they say, help them to be able to find the resources that are available because there’s a lot of resources out there. Enable them to trust you. Don’t go tattletale to their family, but reach out to their family and just express your concern and tell them, I don’t want to break this trust because we want future communication between the two of us also.

Linda Bass:

That will enable them to have a better life and a better quality of life, and to enable them to get the help they need rather than waiting until it’s too late. A lot of times they won’t tell anybody, not even their doctor, even if they have a fall. If there’s not visible signs, they’re not going to tell anybody. But if you have that relationship with that individual and they trust you, they will talk to you. Listen, and then share that and forward that on so that they can get the help they need.

Valerie VanBooven RN BSN:

Very good advice, and I love the advice of sharing resources. Because, for instance, a home care agency has a lot of clients that probably would benefit from introducing a personal emergency response system. If they want to keep that client at home and in home care, having that device available and on that person is probably the best idea ever.

Linda Bass:

Absolutely.

Valerie VanBooven RN BSN:

Because that’ll keep them in home care, but also keep them at home.

Linda Bass:

Right. Well, the thing is, is that a medical alert can be an extension of that home care service because they are there 24/7 with that person when your caregiver is not. If Mrs. Smith has an event, say she falls and her family is aware that she fell or the home care agency itself can be a responder and be notified. If you are aware of that situation, then you can be more proactive in their care. You can assist them, because it may be that that person has a urinary tract infection and they just need an antibiotic.

Linda Bass:

But if they fall and they do not have any signs of that, they don’t have any bruising or anything and visible to the caregiver, and the caregiver is not aware, if she falls later because the progression of that UTI, she would then possibly lose her independence. Because if something happens like that and she gets hurt, her family’s going to say, “Well, that’s not going to happen again,” they yank them a lot of times.

Valerie VanBooven RN BSN:

Yeah.

Linda Bass:

Collaboratively, we can help them to be able to be proactive rather than reactive to the care of those individuals, and we’re there when they’re not. It’s a wonderful relationship, and we do work with agencies in that regard, but I’m trying to help people to realize that that is very important, that they need advocates everywhere.

Valerie VanBooven RN BSN:

Yeah. Absolutely, and I’m glad you said UTI because I will say that the biggest challenges that I saw with Charlie’s mom and some of the things that happened there was when she got a UTI, for whatever reason, that was the biggest challenge. That’s the moment she couldn’t get up out of bed by herself. That’s the moment that she fell. Those are the things that… Because it took a toll on her joints. I know people get confused as well when they get a UTI, and it’s not really apparent as to what’s wrong, but something that simple to fix could easily be the reason that they’re falling.

Linda Bass:

Right.

Valerie VanBooven RN BSN:

I don’t know how else to explain it, but it would really affect her joints, that UTI, terribly. She would have a hard time with mobility on top of her other issues with mobility.

Linda Bass:

Right. Right. It just adds fuel to the fire, unfortunately. Again, awareness, being proactive, looking and trying to listen and make sure that they deserve the best quality care that they can, and we can help together to be able to assist them in that regard.

Valerie VanBooven RN BSN:

Yeah, absolutely. Absolutely. All right. My last question is supposed to be a fun one.

Linda Bass:

Okay.

Valerie VanBooven RN BSN:

When you have a win in life, and that could be anything. It could be a marriage, it could be a new baby in the family, it could be a birthday, or it could be that you just know today, you helped somebody.

How do you like to celebrate?

Linda Bass:

Typically what I do is a no cook Friday.

Valerie VanBooven RN BSN:

Yeah. I’m going to use that.

Linda Bass:

We go to our favorite restaurant, and we like a Mexican restaurant here in town, and go and just enjoy the food. Of course, with COVID, it’s been a little difficult to do, but that is really my go to. Just to relax and have a margarita and not have to cook. That’s always win/win.

Valerie VanBooven RN BSN:

Right. No cook Monday through Friday.

Linda Bass:

Any day that ends in day.

Valerie VanBooven RN BSN:

Yeah. No cook Friday. That’s a good one. I haven’t had that one before. I’ve had martinis.

Linda Bass:

Hopefully, that could become a trend.

Valerie VanBooven RN BSN:

Yeah, I’ve had martinis. I’ve had all kinds of dancing but no cook Friday.

Linda Bass:

No cook Friday. Bring on the celebration.

Valerie VanBooven RN BSN:

All right. Yeah. Okay. That’s good. Well, I want to thank you for being on the show and for helping us learn more about what you do and that you’re nationwide and that we’ll make sure your website’s, like I said, available if folks are wanting to know more about what a personal emergency response system is, and you showed us your necklace.

Valerie VanBooven RN BSN:

I’m sure most people have seen the commercial with the necklace or the bracelet. They also can be very pretty now. I know that a lot of people will say, “Oh, well, you know.” But they have some really pretty necklaces to go with them now. I mean, they can be a fashion statement like they didn’t use to be.

Linda Bass:

Absolutely. Absolutely.

Valerie VanBooven RN BSN:

I will make sure everybody has your information, so thank you, Linda. We appreciate it.

Linda Bass:

Thank you. Appreciate it.

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Senior Care Spotlight: To Sell Or Not To Sell….

Have you ever met a real estate agent who supports an older adult’s desire to stay put (not sell their home) in lieu of moving to a senior living community)? Well, you have now! It’s not great for his business, but it’s good for the soul.

Ted Gottlieb

Ted Gottlieb

Ted Gottlieb holds the distinction of being the only Missouri Licensed Real Estate Broker who’s also a Certified Senior Advisor®(CSA®). Ted earns his living selling real estate. He’s a Certified Residential Specialist (CRS) – a distinction earned by only 3% of real estate agents nationally.

As a CSA®, Ted’s tasked with putting your needs before his own, providing the information you need to make educated decisions. Informed decisions, the first time! Ted is the Founder of The Senior Learning Institute – providing in-person and on-line resources for seniors and their loved one – totally FREE of charge. (https://www.youtube.com/channel/UCbGOr9tL81_cUoNSDcixd6w?view_as=subscriber) We asked Ted to share more about his unique and warm approach to helping folks just like you. Here’s what we shared with us.

“I’m on a mission to advocate and protect our seniors. Almost 90% of seniors want to stay put. Often, home is where they should be – especially if they can do so independently. If not, with the right support system in place, it can still make sense. How I’m first introduced to the senior is interesting. Sometimes, a senior living community refers me as someone who can ease the transition process. Other times, it’s a care manager, estate planning attorney, financial advisor, senior living community locator service that calls me in to determine the value of the home and eventually get it sold (no matter it’s condition).

We sit down (in person or by phone), take stock as to where you are and where you want to be. Together, we discover what’s in your best interest and provide you the resources to accomplish that. (https://www.spreaker.com/show/straight-forward-real-estate)

The way I position my services is that I’m a very productive real estate agent who’s goal is to sell the home for as much as possible (when you’re ready – if ever) while providing a turnkey solution to getting through the maze of issues associated with aging. If there’s a property to sell, then I do that and do that well. If not, that’s fine too. I’m here to help – FREE!

I act as a FREE case manager of sorts. Asking questions and referring to professionals who can assist with most any aging issue – Home Modifications/Repairs/Maintenance, Home Safety, Decluttering/Organizing, ‘Junk’ Removal, Transportation, Care Management, Medical Issues, Financial Planning, Reverse Mortgages, Medicare Plans, VA Benefits, Bill Paying, Moving, Estate Sales – you name it.

The value that I add comes from hands-on experience and professional training. I have all the senior’s real estate designations known to mankind (CSHP, SRES®) and more. I’ve had a Certified Aging in Place (CAPS) designation and am also a Certified Dementia Practitioner®(CDP). Add in the boards and groups that I’m a part of and it’s clear that I’m all in for servicing older adults and their families.

I help seniors well outside the St. Louis, MO area, and encourage anyone to call me for guidance and/or referrals. My network runs wide and deep, and it would be my pleasure to connect you with the resources you seek.

One very important lesson that I want to share. I’ve been known to get on a soapbox, when it comes to selling a home ‘as-is’, for cash, to an investor. Most investors are lovely people and they provide a needed service. However, unless a house is really distressed or the money doesn’t matter, then I think that there are better ways to go about it. When that rare home comes along that deserves to be sold this way (often for 50 cents on the dollar or less), then I bring in 3-4 investors and get them to bid against one another. This has resulted in putting tens of thousands of more dollars in my Seller’s pockets (to use for their care or their legacy). When the money is important, we’re best served to expose the property to the market (by listing it). There are a couple of ways to do that, which I can share at some other time. The KEY point – selling ‘as-is’ rarely works in the Seller’s best interest. So don’t let the idea of leaving what you don’t want in the home, closing fast, and cash, cloud your vision.”


Ted Gottlieb, REALTOR®, Certified Senior Advisor® (CSA)®
MORE, REALTORS, St. Louis, MO
314.956.9477 m
314.690.9922 o
www.trustinted.com
www.seniorlearninginstitute.com
www.freaf.com

 

If you or an aging loved-one are considering choosing  Medical Alarms in St. Louis MO, please contact the friendly staff at Around The Clock Medical Alarms.               
Call Us:  877.449.5566

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